Other FAQ

We are based in Islamabad, our branch offices are In Skardu, United Kingdom and Switzerland.Check out our contact page for more.

We are licence and Regulated by the Government of Pakistan. Our Government Licence number is ID 402.

All our Tour and Mountain Guides are Licensed by the Tourism Department of Pakistan.

Our website is in a constant phase of “work and progress” but all the information available during this period is correct and valid.

Our tours/treks are designed for all foreign and local tourists from all parts of the world. All age groups can take our tours and treks. For few of our strenuous treks, you must be physically fit and make inquiries to be sure whether if it suitable for all the members in your group.

Yes and No! All northern-areas bound flights depart/arrive from/in the capital, Islamabad, not to mention international arrivals/departures in/from Islamabad airport. For domestic tourists living in other cities of Pakistan such as Peshawar, Lahore, Karachi and Quetta, we organize transport arrangments to get them to Islamabad and back.

We provide the price range for all tours and treks on our website unlike other companies and you will find that we are the most affordable and yet best in town. We have no hidden charges and our treks (even tours) are all inclusive (domestic flights, hotels, meals, camping gear, porters, guides, etc). We believe in providing and linking the best of all facilities available and therefore our prices may seem high to many. However we do design custom trips for individuals/groups with low budgets.

Yes we have given price ranges for all our treks/tours for this very reason. As the number of people increase in your group, the price of a tour/trek for all individuals in a group decreases.

No, our mentioned packages are the ones based on popularity after careful filtering, considering past tourist-reviews and ratings and most tourist-friendly community locations.

You can have your own room but you will have to pay for the difference.

Cash on Arrival is quickest but you can also deposit the amount in our bank account which we give out once you register. We have online payments available to make it easier.

If you cancel your participation 30 days before the trip we charge only 15% deduction from your Deposit, 15 days before the trip means a 20% deduction and no refunds are offered if you cancel your participation 7 days or less. These deductions do not include any bank transfer charges.

Payment

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Please contact us to get the latest information on your desired trip.

Preparation

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable

Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.

Reservation

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Weather

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.